At-Home Testing Requirements

Download the ETS Secure Browser by selecting one of the links below.

• Download the Mac® OS version
• Download the Windows® version

Then run the file to complete the installation. While in the browser, click the Equipment Check button to confirm that your equipment is ready for test day. Please note: the system check cannot detect firewalls.

If you are using a device owned by an organization (work or school), you must have administrator rights/privileges to be able to install and configure applications correctly. Firewalls and/or other security settings on organization-owned devices may restrict your ability to launch the test. 

VPNs, firewalls, and anti-virus software can prevent you from launching a test. 

View the screenshots below to learn what you can expect when running the ETS Secure Browser.

Once you open the ETS Secure Browser, you’ll be brought to this welcome screen. From here, you can run the Equipment Check.

Upon completion of the Equipment Check, you’ll see the status of your equipment. If any parts have failed, you’ll see a red triangle status indicator, as well as tips for how to resolve the problem.

The equipment check includes a bandwidth check. Since bandwidth differs depending on time of day and network usage, run the equipment check at several different times to see which time works best. Additionally, you should run the check on the same day of the week and the same time of day as your test. That way, you're checking your bandwidth in an environment similar to what you would experience when you test.

When you have successfully passed the equipment check, you’ll arrive at the Congratulations page.

If your check fails and you can't resolve the issues yourself, visit Equipment Check Support for troubleshooting tips.

Click here to get redirected to the support page and use Need Help icon to connect with an agent.

• Desktop or laptop computer. You cannot use a tablet, Chromebook™, or mobile device.
• Approved operating system, which must be licensed. Unlicensed or test-mode versions are not permitted.
• PC: Windows® operating system, version 10 or higher
• MAC: Mac OS X 10.13 or higher
• Microsoft Surface Pro devices are not permitted.
• Chrome® browser.
• Multiple monitors, use of more than one mouse or keyboard, and dual screens are not prohibited.

• Download and install the ETS® Secure Test Browser on the computer you'll use to test.
• To fully install the browser, run the file after downloading it.
• Close the browser once you see the following message: "Success: You have installed the ETS secure test browser."
• Download the ETS Secure Browser by selecting one of the links below.
• Download the Mac® OS version
• Download the Windows® version
• Then run the file to complete the installation. While in the browser, click the Equipment Check button to confirm that your equipment is ready for test day.
• We strongly recommend checking your equipment before registering for a test. You will also be required to check your equipment after you register. If you fail the equipment check, you’ll need to fix any issues before test day. Live representatives are available to help.
• Computer firewalls and security applications can interfere with the test delivery software. If you experience this issue, you may need to disable or reconfigure your applications prior to the test.
• The equipment check includes a bandwidth check. Since bandwidth differs depending on time of day and network usage, perform the equipment check at a few different times and environments, including one similar to what you would experience on test day.

Speaker

• Use an internal or external speaker to hear the proctor.
• Headsets and earphones aren't allowed.

Microphone

• Use an internal or external microphone that isn't part of a headset to talk to the proctor.

Camera

• Camera may be a built-in camera or a separate webcam.
• Camera must move to show the proctor a 360-degree view of the room, including your tabletop surface, before the test.

• You must be alone in a room with no one else entering during the test.
• You can't take the test in a public space such as a park, internet café, or restaurant.

• Your computer and keyboard must be on a desk or other tabletop surface.
• The tabletop and surrounding area must be clear of all items not approved for use during the test, including cell phones (except when used for check-in), cameras, notes, and study materials.
• The furniture and décor in the room do not need to be modified or removed.
• You must sit in a standard chair; you cannot sit or lie on a bed, couch, or overstuffed chair.
• Food and drink are not allowed during the test.
• Windows/monitors/tv's must be covered.

• Your ears must remain visible throughout the test and not be covered by hair, a hat, or other items.
• Religious headwear is permitted if your ears remain visible.
• Face masks may not be worn during check-in or any part of the at-home testing session.
• Dress appropriately for your test. You'll be monitored via camera by the proctor.
• Avoid wearing items such as jewelry, tie clips, cuff links, ornate clips, combs, barrettes, headbands, and other hair accessories.

You may not take notes on regular paper for security purposes, and you'll be asked to erase all notes in view of the proctor at the end of the test.

However, you may use one of the following to take notes:

• One small desktop whiteboard with erasable marker
• One sheet of paper inside a transparent sheet protector with an erasable marker