Login Related Support
Can’t Sign In? We’ve Got You Covered - If you're having trouble logging into your Praxis account, you're not alone. Whether you forgot your password, can’t remember your username, or got locked out, this section walks you through exactly what to do to regain access.
Forgot Password:
If you do not remember your password correctly, follow the below mentioned steps
Step 1: Please click on the "Forgot Password?" option on the Login Page.
Step 2: Enter your username and email Id associated with your Praxis account to reset your password.
Your Praxis username is not your email address.
Step 3: If you forgot your username, click on the "Forgot Username?" option available there.
Step 4: If the information you provided is correct, you will receive further instructions on your email.
Step 5: Follow the instructions and reset your password.
Important :If you do not find your email or if you are no longer in possession of that email address; please reach out to our customer support.
Password Rules and Regulations:
- The password that was created during the account creation should be used for Login. Should have a minimum of:
- 8 characters
- 1 lowercase letter
- 1 uppercase letter
- 1 number
- 1 special character or symbol
- Do not share your password with anyone.
Username Rules:
- The username is not your email address.
- The username that was created during the Praxis account creation should be used for Login.
- The username is different from the other ETS product's (SLS/GRE/TOEFL/PPAT etc.) credentials used. It is specifically for Praxis.
- Must be between 6 and 16 characters (letters and/or numbers) and must not contain special characters (@, _,$, #, %)
Forgot Username:
If you do not remember your username correctly, follow the following steps
Step 1: Please click on the "forgot username?" option on the Login page
Step 2: Enter your email id used while creating your praxis account
Step 3: Submit your username request
Step 4: Go to your email and check if you've received an email from noreply@ets.org. Please check your spam folder if you cannot find the email.
Step 5: Follow further instructions mentioned in your email
Important: If you do not find your email or if you are no longer in possession of that email address; please reach out to our customer support.
If you no longer have access to the email address linked to your Praxis account, you’ll need to update it in your profile. Here's how:
✅ If you can log in to your Praxis profile:
- Go to your Profile page
- Scroll to the Personal Information section
- Click Edit next to your email address
- Enter your new email and save the changes
- Confirm that your updated email is correct
🔐 Your new email will now be used for all communications from Praxis.
🚫 If you’re unable to log in:
Please contact Praxis Support for assistance. They’ll help you verify your identity and update your account details securely.
If you're unsure whether you’ve already created a Praxis account or can't remember your login details, here's what you can do:
✅ Step 1: Try Recovering Your Username
Go to the Username Recovery Page and enter the email address you think might be associated with your account.
If you’ve previously created an account, you’ll receive an email with your username.
🔄 Step 2: Try Resetting Your Password
If you're not sure of your password, visit the Password Reset Page and enter your username or email address.
We’ll send you a reset link if your details match an existing account.
✉️ Step 3: Still Not Finding It?
If you’ve tried both steps and still can’t locate your account, contact Praxis Support.
We’ll help you determine whether you already have an account or guide you through creating a new one if needed.
💡 Tip: Avoid creating duplicate accounts. This can lead to test history or registration issues later.
Updating Praxis Account Information
Keep Your Information Up to Date - Need to update your email address, phone number, or other details? Whether you're making small changes or creating an account for the first time, this section will help you manage your Praxis profile with ease.
To update your email, phone number, or mailing address:
- Log in to your Praxis account
- Go to your Profile section
- Click Edit next to the field/section you wish to update
- Save it and verify if the changes were made successfully.
You can create your new Praxis Account by visiting the Create Account Page.
- Your First Name and Last Name should match your ID shown to take a test.
- Use a personal email that you will have access to long term.
- Don't use a work email.
- Your username must be between 6 and 16 characters (letters and/or numbers) and must not contain special characters (@, _, $, #, %)
After filling in these basic details and creating your Praxis Account, you'll have to complete your profile by giving in your personal details like phone number, mailing address etc.
Troubleshooting Tips
Fix Common Login Problems Instantly - Sometimes the problem isn’t with your account—it’s with your browser or device. This section offers quick fixes and browser tips to get you back on track without needing to contact support.
✅ Use a supported browser: Chrome, Firefox, or Edge
✅ Clear browser cache and cookies
✅ Ensure CAPS LOCK is off
✅ Avoid password manager autofill errors
✅ Try accessing the site in private/incognito mode